When someone comments on your Facebook page wall, either in response to a post you have put up or as a stand alone post on the wall, they are taking the time and effort to write/type something. Think of it like them giving you a gift, when of course you would say "thank you".
When you get a comment you need to respond to show that:
a) You are listening.
b) You are acknowledging that they made the effort.
c) You are appreciative/grateful/happy to help with the comment (depending on what it is).
Lara Solomon, Mocks Click here for more.
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